mc888's Privacy Policy — Your Data, Our Responsibility
Our commitment is to be fully transparent about how your personal information is collected, used, and protected on the mc888 platform.
Introduction & Scope
This privacy policy applies to all users of the mc888 platform. When you register, log in, or use any service on mc888, you agree to the terms of this policy. Please read and understand it, as it describes your rights and our responsibilities.
mc888 places the highest importance on user privacy. We believe that building a safe and transparent environment is what maintains trust in our platform. That is why we store your information using SSL encryption and modern data protection methods.
This policy applies only to the mc888.mom website and its associated services. Third-party websites or applications are not covered by this policy.
Section 1: Information Collection
1.1 Information You Provide Directly
When you create an account or use services on mc888, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Documents required for identity verification (such as a national identity card)
- Payment information (bKash, Nagad, Rocket, or bank account details)
- Your preferred language and communication channel
1.2 Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device type
- Browser version and operating system
- Site usage patterns and duration
- Cookies and session data
- Login logs and transaction history
1.3 Cookies Policy
The mc888 website uses cookies and similar tracking technologies to improve your browsing experience. Cookies can be of three types:
- Essential Cookies: Necessary for the core functionality of the platform — these cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Used to monitor and improve site performance.
You can manage cookies by changing your browser settings. However, this may affect the functionality of some services.
Section 2: Purpose of Data Use
mc888 uses your personal information only for the purposes described below. We never sell this information or transfer it to third parties without your consent:
2.1 Account Management
Your information is used to create, verify, secure, and manage your account. Ensuring identity verification helps prevent fraud.
2.2 Transaction Processing
To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to maintain transaction records.
2.3 Customer Support
Your information is used to resolve your issues via live chat and email, and to provide 24/7 support.
2.4 Security & Fraud Prevention
To identify and prevent unauthorized access, fraud, and other security risks.
2.5 Platform Improvement
To analyze user experience and improve the quality of mc888 platform services and develop new features.
2.6 Legal Compliance
Information may be used as needed to comply with applicable laws and regulations, and to respond to any legal disputes or investigations.
Section 3: Data Sharing & Third Parties
3.1 Policy on Sharing Information with Third Parties
mc888 never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
- Technology Service Providers: Contracted partners for cloud storage, cybersecurity, and analytics services.
- Legal Authorities: Information may be provided when required by court order or legal obligation.
- Business Restructuring: In the case of a merger or acquisition, where the same privacy standards will be maintained.
Any third party is bound by contract with mc888 and is required to follow the same standard of data protection policy.
3.2 What We Do Not Do
- We do not sell your information to advertisers
- We do not share data with marketing third parties without consent
- We do not collect unnecessary information
- We do not retain expired information
Section 4: Data Security Measures
mc888 takes industry-standard technical and organizational measures to ensure the security of your information. The key aspects of our security framework are as follows:
4.1 Response to a Data Breach
If your information is compromised for any reason, mc888 will take prompt action. After the breach is identified, affected users will be notified by email as quickly as possible. We will also take the necessary technical steps to mitigate harm and prevent recurrence in the future.
Section 5: Your Rights
5.1 Right to Access & Correct Information
You may request a copy of the personal information stored in your account at any time. If any information is incorrect or outdated, you may also request that it be corrected. Send the request to our support team and we will respond as quickly as possible.
5.2 Right to Delete Information
After closing your account, you may request that your personal information be deleted under certain circumstances. However, some information may need to be retained for a specified period due to legal obligations.
5.3 Right to Object to Processing
You may object to the use of your information for specific purposes, particularly for marketing communications. Your opt-out request will be actioned upon receipt.
5.4 Right to Data Portability
You may request your information in a structured and commonly usable format. We will make every effort to fulfil this request.
Section 6: Data Retention Period
6.1 Retention Policy
mc888 retains your information only for as long as it is necessary or legally required. The key principles of the retention period are as follows:
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: After an account is closed, information is kept for the period required to meet legal and regulatory requirements.
- Transaction Records: Records of financial transactions may be retained for an extended period in accordance with financial regulations.
- Support Communications: Customer service records are kept for a limited period for service quality improvement and dispute resolution.
Once the designated retention period ends, information is securely deleted or anonymized so that the identity can no longer be identified.
Section 7: Protection of Minors
7.1 Age Verification Policy
The mc888 platform is for users aged 21 and above only. We strictly prevent minors from participating, and age is verified at the time of registration.
If we become aware that a minor's information has entered our system, it will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child's information is on our platform, please contact [email protected].
Section 8: Changes to the Policy
8.1 Update Process
mc888 may update this privacy policy from time to time. When an important change is made, we will:
- Update the "Last Updated" date at the top of the page
- Notify registered users by email
- Display a notice on the platform
Continued use of the platform after changes are made will be considered as your acceptance of the new policy.
8.2 Previous Versions
Previous versions of this privacy policy may be made available upon request. To view an older version, please contact [email protected].
The current version always applies and supersedes all previous versions.
Section 9: Applicable Law & Jurisdiction
9.1 Legal Framework
This privacy policy has been prepared in accordance with applicable data protection and privacy laws in Bangladesh. mc888 complies with all applicable data protection regulations and is committed to upholding user rights.
If any provision of this policy conflicts with applicable law, the legal provision will take precedence. The remaining provisions will continue to be in effect.
If you have any questions or complaints about this policy or your personal information, please contact our support team directly. We are committed to resolving any concerns quickly and amicably.
Contact Us
We are ready to help with any privacy-related questions
If you have any questions, requests, or concerns about the protection of your information, our support team is available 24/7 — in both Bengali and English.
Contact us directly via live chat or email us at: