mc888 Terms & Conditions

mc888 is an online entertainment gaming platform providing slot games, live casino, and sports betting services to users in Bangladesh. These terms and conditions ("Terms") apply to the use of the mc888 platform and all of its services.

It is entirely the user's responsibility to read, understand, and agree to these terms. Accessing, browsing, or beginning to use any service on the mc888 platform will be taken as confirmation that the user has read and fully accepted these terms.

mc888 reserves the right to amend these terms and conditions at any time without prior notice. The latest version will always be available on this page.

To use services on mc888, a personal account must be created. Users must follow the policies below at the time of registration:

• Each person may open only one account. If a single person holds multiple accounts, those accounts will be closed and all accumulated funds may be forfeited.
• All information provided at registration must be truthful, accurate, and complete. Opening an account with false information is prohibited.
• The account must be for personal use only — operating an account on behalf of a third party is not permitted.
• mc888 may request additional documents for identity verification at any time. Failure to provide documents in a timely manner may result in the account being temporarily suspended.
• Any changes to account information must be reported to mc888 immediately.

mc888 is an adult entertainment platform. A minimum age requirement applies for use of this platform.

mc888 may request a national identity card or other government-issued identification to verify age in cases of doubt. mc888 reserves the right to close the account and forfeit the balance if age cannot be verified. If a minor family member has used this platform without the guardian's knowledge, the guardian is requested to contact the support team as soon as possible.

It is the user's responsibility to maintain the protection and security of their account. The following guidelines must be followed for security purposes:

• Login credentials (username and password) must not be shared with any third party.
• A strong and unique password must be used and should be changed regularly.
• If there is any suspicion of unauthorised access to the account, the mc888 support team must be notified immediately.
• The account holder will be responsible for all transactions carried out through the account, unless mc888 has been notified in writing of a breach of the account.
• mc888 uses SSL encryption technology to keep user data secure.

As a safe and reliable platform, mc888 always places the highest priority on the protection of user data and financial information.

The following rules apply to deposits and withdrawals on mc888:

Deposits

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• Deposits are accepted only from an account held in the same name and ownership.
• Deposits sent from third-party accounts will not be accepted and will be returned.

Withdrawals

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: typically within 15 minutes to 2 hours.
• Withdrawals must be made to the same payment method used for the deposit.
• Identity verification must be completed before the first withdrawal.
• For any withdrawal involving bonus funds, it will be verified whether the wagering requirements have been met.

The following general terms and conditions apply to all bonuses and promotional offers on mc888:

Welcome Bonus

• 100% bonus on the first deposit, up to a maximum of ৳8,000.
• For example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
• Another example: deposit ৳18,000 and receive the maximum ৳8,000 bonus, giving a total balance of ৳26,000.
• Wagering requirement: the bonus amount must be wagered 10 times. That means if you receive a ৳1,000 bonus, a total of ৳10,000 must be wagered before withdrawal.
• Wagering is calculated based on the bonus amount only — not on the combined total of the deposit and bonus.

General Bonus Policy

• Each bonus may have its own terms and conditions, which will be clearly stated on the bonus offer page.
• There may be a specific time limit within which a bonus must be claimed.
• If bonus abuse is suspected, mc888 reserves the right to cancel the bonus and investigate the account.
• Multiple bonuses cannot be used at the same time unless specifically authorised.
• Winnings earned from bonus funds are withdrawable, but only after the wagering requirements have been met.

All games on the mc888 platform are conducted in a fair and transparent manner. Key gaming policies:

• All game outcomes are determined at random. Fair play is ensured in accordance with agreements with game providers.
• If a game remains incomplete due to a technical issue, mc888 will determine the outcome based on the most recent reliable data available in the system.
• If a software error or discrepancy is proven to have affected a game outcome, the relevant transaction may be voided.
• For sports betting, bets will be settled after the official result is published.
• Cashback rates and benefits for the Bronze, Silver, Gold, and Platinum tiers of the VIP programme are set separately for each tier.

The following activities are strictly prohibited on the mc888 platform and may result in the immediate closure of the account:

• Fraudulent or illegal activities, money laundering, or any financial irregularity.
• Using automated software, bots, or scripts to play games or place bets.
• Exploiting system vulnerabilities or bugs.
• Playing on behalf of other users or using their accounts.
• Bonus abuse, collecting bonuses using multiple accounts, or otherwise exploiting bonus terms.
• Hacking, unauthorised access to, or attempting to damage the platform's technical infrastructure.
• Harassing, threatening, or intimidating other users.

mc888 reserves the right to temporarily suspend or permanently close any user's account at any time for the following reasons:

• Any breach of these terms and conditions.
• Providing false or incomplete information.
• Failure to verify identity or age.
• Engaging in prohibited activities.
• Extended period of account inactivity.
• At the user's own request.

After account closure, any legitimate balance (subject to bonus terms being met) will be returned within a specified period. However, mc888 reserves the right not to return the balance if the account is closed due to a breach of terms and conditions.

Users who wish to close their own account at any time may contact the support team.

mc888 is not liable for the following:

• Issues arising in games or bets due to loss of internet connection or technical failure.
• Losses caused by problems with the user's own device or software.
• Issues caused by third-party software or game providers.
• Losses resulting from sharing account login credentials with others.
• Any circumstances beyond mc888's control (force majeure — natural disasters, war, government orders, etc.).

mc888 is always committed to ensuring the best experience for users and to maintaining the reliability of the platform.

mc888 takes the privacy of users' personal information very seriously. Information collected at registration is used solely for improving platform services, verifying identity, and processing financial transactions.

To learn about our detailed privacy policy, please visit the Privacy Policy page. It contains full information on data collection, use, storage, and deletion.

mc888 believes in responsible gaming and encourages users to develop healthy gaming habits.

• Gaming is for entertainment — not a way to solve financial problems.
• Set your own budget and do not go beyond it.
• Users can set deposit limits, session time limits, or a temporary break (cooling-off period) on their account themselves if needed.
• If signs of gaming addiction appear, seek help immediately.

To learn more about responsible gaming, visit our Responsible Gaming page.

If you have any dispute or complaint, please contact mc888's support team first. The general process for resolving disputes is outlined below:

• Step 1: Submit your complaint via live chat or email. Include details of the incident, date, time, and amount.
• Step 2: mc888's support team will investigate the matter and try to provide a resolution as quickly as possible.
• Step 3: If you are not satisfied with the resolution provided, you may request a review at a higher level.

For all disputes, these terms and conditions and mc888's internal policies will be considered the final authority. During a dispute, mc888's system logs and records will be used as reliable evidence.

For any questions or comments regarding these terms and conditions, please contact mc888's support team:

• Live Chat — Support available 24/7 in Bengali and English.
• Email: [email protected]

mc888's support team is always ready to answer any questions.